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New Contributor II
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XRE-03059 ERROR MESSAGE
Get it together, COX. So many complaints about this XRE-03059 error, with no answers, no resolution. Other complaints on this forum have been “locked” by Cox moderator after providing zero help. Technicians have come and gone (they’re great, but there is only so much they can do). This problem is recurring and needs to be resolved at the plant. We will leave Cox (again) if not resolved this week, along with refund or credit for months of interrupted and expensive service. See “Judy G’s” locked complaint for the exact description of the same recurring issue we have been experiencing for a few months. Feeling ripped off by Cox and disappointed at their lack of any resolution.
nmaassen
New Contributor II
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continued)....and here is the issue we are having (same as “Judy G”’s post from “two months ago”: While attempting to change channels, we keep getting the on screen error message “We're having trouble on our end. This channel isn't currently available. Please try turning away from this channel for a few seconds then tune back to it. If that doesn't work, Please try again in a few minutes (XRE 03059)." When this happens, the system will not change the channel, it remains on last watched channel, with the above error message on the screen. We have tried all the usual resets and appointments with technicians. What are you going to do about this, Cox?
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