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Corrupt tv episode file
Tech support chat is totally useless.
There is a tv episode with no audio. Even though it’s the only thing without audio, I’ve done resets. Still bad.
it took me 20 minutes to get chat to understand that it’s a server-side issue, but it seriously doubt they’ll pass the message on.
Does spectrum monitor these discussions
Does anyone have a phone number for a live human in the main San Diego office?
MariaL
+1 more
Moderator
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Hi OsideArchitect,
Thanks for reaching out to us on our community forums. I’m sorry you’re experiencing an audio issue with a TV episode. I know it's impossible to enjoy an episode without sound, so I want to look into this for you. Please share the TV show name, season number, and episode number. What network or TV channel is it on? Did you watch this show live, or was it recorded?
-Maria
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