Impossible mobile activation

So I decided to switch from Mint Mobile to Spectrum Mobile and chose the $10 a month plan. Card got charged the $10, so that’s good. Oder confirmation email? Good. Activation email? Received, but the link sends me to the Spectrum website with no way to activate? Phone service is inactive, so I had to chat with an agent. 

Agent 1:

Agent 1 could not find my order (not even with the order number) or anything on my account with mobile service. We went around in circles for ages when he tells me he has to transfer me to a specialist to sign me up for mobile service. 

Agent 2: 

Katiria was wonderful and (after verifying my account with my PIN and a verification code again) actually found my mobile order, but would need to transfer me to another department in order to help me activate my phone. Fine, I’ve been chatting for like an hour at this point, what’s another thirty minutes?

Agent 3: 

Agent 3 had me confirm my identity for a third time. Okay, this is getting absurd at this point… I verify my name and address and answer security questions, only for him to tell me he’s getting an error and has to get me over to the specialist team, but they’re closed at this point. He tries to tell me to call them in the morning, but I no longer have a working phone. He tells me to go to the store in person tomorrow, but I don’t have a car. I still have to chat customer service and spend god knows how long tomorrow to activate my phone.

Please, can someone rescue me from this nightmare saga?