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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Visitor
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1 Message
I have not been able to connect to my Internet all weekend despite numerous calls to support, the earliest they can get someone out here to fix it this Tuesday. I have not been able to watch the National League division series, my team, the Dodgers, and no NFL all day. This is unacceptable. I had to go out today to buy a mobile hotspot so I can watch some NFL and watch the Dodgers at 5 PM. I will be canceling service ASAP.
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On app say I need to return two devices
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Cox turned off my internet! No warning or anything
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New change to 1g Internet.
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Service dropping regularly since Spectrum
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No internet the whole weekend.
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On app say I need to return two devices
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Cox turned off my internet! No warning or anything
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Spanish
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Service dropping regularly since Spectrum
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DorisM
Moderator
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Thanks for reaching out. Cox is now Spectrum. We’re here to help.
Here's how to reach us going forward:
→ Send a message for a quick reply on Facebook at facebook.com/spectrum
→ DM us on X @Ask_Spectrum
→ Chat with us instantly at spectrum.net/Chat
→ If you need more help, contact us at spectrum.net/contact-us
-Doris
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