TV signal cuts out every day

As per your previous posts, you were also having issues with internet. Is that still the case? Does the TV service cut out at the same time your internet goes down? If so, when was the last time you had a technician out?

It's a brief blue error message that says their is currently no TV signal detected in this channel.  It stays up for 5 or 6 seconds usually then the signal comes back for a few seconds then I get the blue error message again.  Then it'll happen a few minutes later.  It usually my happens 10 or 15 times every day which I move gotten used to, but today it's happened over 100 times.

I have several of the smaller boxes HD uDTA-C. It happens with all of them 

As far as my Internet I wfh but I have a mobile hotspot my work provides me because Cox Internet is unreliable.  I do stream from Cox when I'm not working and it usually goes in and out a few times a week and if course for days when there's an outage.

Does it effect all the channels? Also, does it happen on all the boxes at the same time? Last, does your Cox internet go down when the channel does? 

You probably have some kind of signal problem. How does the coax get from the pole to the different rooms the modem and boxes are in? How many splitters and what kind? Do you have a amp?

Why are you sure they know it? If no troubleshooting is needed, then contact Cox to schedule a technician. They are the only ones that can escalate issues to maintenance. If/when they do, make sure to get the ticket number. Also, make sure you isolate everything on your side, otherwise the technician will find the path of least resistance and blame the problem on that instead of escalating it. This will not only help fix the actual problem, but protect you from being charged. Good luck.

Same thing happens to me and my neighbors. Cox has been here, did something, no explanation of course and it fixed it for a couple days then right back to it. 

I wasn't charged for them coming out as it was a Cox issue.

Hello. I'm sorry to hear you are having issues. Please reach out to us at cox.help@cox.com for assistance. We're happy to help.

Cox Forum Moderator

Yeah, it's in their end they just won't admit it.  My neighbors who still have Cox here experience it too.  Wasn't bad today.  It only cut outs about 5 or 6 times