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KellyH

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Sound cutting in and out on ID Channel

Sound on ID channel cutting in and out.  I have Contour, have reset it a number of times, TV is fine when I watch other programming or Netflix, etc. there is no issue.  It seems to be the ID channel, but it makes me crazy.  Please fix.

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Becky

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Hi KellyH, we'll monitor the audio on ID Discovery, channel 104, and see if we can pinpoint an issue. -Becky, Cox Support Forums Moderator

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David64

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Sound is cutting in and out too on USA channel. It usually happens when title graphics appear. Such as advertisement phone number screens Law and Order SVU scene title pages.

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Becky

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Hi David64, we haven't had any reports of problems with the USA Network. Please disconnect the coax cable from the cable receiver and then reconnect it, making sure it is finger-tight. Unplug the power from the cable receiver for 2 minutes, and then plug it back in. After the receiver completes the reboot process, see if the issue on the USA Network continues. -Becky, Cox Support Forums Moderator

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MAB

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I have noticed this also with the sound on channel 23 DISCH-there was another channel will have to check it later

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