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RyanHitch

New Contributor II

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11 Messages

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Recordings always pause while watching.

It seems that lately most of my recordings will pause and skip while I'm watching them. Any clue how to fix this?

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BenS1

Former Moderator

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697 Messages

Hi @RyanHitch,

I can relate to what's going on, and I want you to be able to watch your recorded shows without issues. Are you having any trouble with live tv? Also, do you have a CloudDVR or a traditional DVR?

Ben S.
Cox Support Forums Moderator

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RyanHitch

New Contributor II

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11 Messages

I don't really gabe any trouble with live tv. The 2 main channels that always mess up recording are ABC and the CW. I believe I have a traditional dvr

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Allan

Moderator

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@RyanHitch, Does the dvr box make any unusual clicking sounds/noises? -Allan, Cox Support Forums Moderator.

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RyanHitch

New Contributor II

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11 Messages

No the box doesn't make any sounds. Also alot of times if I start watching a recording while it is still recording it's very hard to fast forward and still skips and pauses.

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JonathanJ

Former Moderator

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1.9K Messages

@RyanHitch

Does this happen on regular recorded movies, series recordings, or both?

Jonathan J
Cox Moderator

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RyanHitch

New Contributor II

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11 Messages

On both but mostly just the recordings

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heyers3

New Contributor

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4 Messages

yes....just started this service and very unhappy at least with the wireless contour DVR....all the recordings skip, lose volume band are super glitchy....weird thing is when i watch the same recording in the morning vs at night there is no problem.....may be headed back to Direct TV

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Allan

Moderator

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2.4K Messages

@Heyers3, I recommend sending us an email with your full name, address, and a brief description of the issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.

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