RyanHitch's profile

New Contributor II

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11 Messages

Closed

Recordings always pause while watching.

It seems that lately most of my recordings will pause and skip while I'm watching them. Any clue how to fix this?

Former Moderator

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697 Messages

Hi @RyanHitch,

I can relate to what's going on, and I want you to be able to watch your recorded shows without issues. Are you having any trouble with live tv? Also, do you have a CloudDVR or a traditional DVR?

Ben S.
Cox Support Forums Moderator

New Contributor II

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11 Messages

I don't really gabe any trouble with live tv. The 2 main channels that always mess up recording are ABC and the CW. I believe I have a traditional dvr

Moderator

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2.4K Messages

@RyanHitch, Does the dvr box make any unusual clicking sounds/noises? -Allan, Cox Support Forums Moderator.

New Contributor II

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11 Messages

No the box doesn't make any sounds. Also alot of times if I start watching a recording while it is still recording it's very hard to fast forward and still skips and pauses.

Former Moderator

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1.9K Messages

@RyanHitch

Does this happen on regular recorded movies, series recordings, or both?

Jonathan J
Cox Moderator

New Contributor II

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11 Messages

On both but mostly just the recordings

New Contributor

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4 Messages

yes....just started this service and very unhappy at least with the wireless contour DVR....all the recordings skip, lose volume band are super glitchy....weird thing is when i watch the same recording in the morning vs at night there is no problem.....may be headed back to Direct TV

Moderator

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2.4K Messages

@Heyers3, I recommend sending us an email with your full name, address, and a brief description of the issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.