Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
On Demand Movie Buffering and Freezing up
Every time I rent a movie the video freezes every 5 to 10 seconds like, it is buffering. I have spent $20 on movies I can't watch! Does anyone know how to fix this? I have unplugged the boxes, modem, router, reset video signal, called Cox tech support, no help!
LatitiaS
+2 more
Moderator
•
I apologize for the delayed response and would like to assist you with your reception troubles. Please send us an email to cox.help@cox.com with your name and address. I'd like to take a closer look at your equipment diagnostics. I look forward to working with you.
Latitia
Cox Support Forums Moderator
0
0