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paulded1

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NFL Network/Redzone giving subscription does not have access error, when this is part of my package. Anyone else with this sudden issue?

This started today during the games! I have the proper packages, so this is not the issue. 

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BenS1

Former Moderator

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697 Messages

Hi Paulded1,
I understand how important it is for you to have access to all of your NFL content. Because it is part of your package and you are getting that message you may need further troubleshooting. Please contact us via Facebook or Twitter @coxhelp or email us at cox.help@cox.com with your full name and address.d
Ben S.
Cox Support Forums Moderator

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RTaylor025

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Did you ever get this issue resolved?  I’ve had it for 2 straight weeks now.  It’ll let me watch local games but not Redzone, which I’ve paid for...

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BenS1

Former Moderator

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697 Messages

Hi @RTaylor025,

If you are getting the "not subscribed" message and you have Redzone them please email us at cox.help@cox.com with your full name and address, for further troubleshooting.


Ben S.
Cox Support Forums Moderator

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