Skip to main content
peggy8080's profile

peggy8080

Contributor

 • 

80 Messages

Closed

NFL Network not authorized

NFL Network stopped working yesterday. I keep getting "you are not authorized to view this" when previously it always worked. We have not changed our plan in any way. 

Discussions

 • 

Updated 

1.6K

2

0

0

K

KevinM2

Former Moderator

 • 

1.5K Messages

Hello, are other channels impacted by a similar error? Can you please check to ensure that all cables are tightly secured and free of damage? If you have a splitter, I suggest bypassing it for troubleshooting purposes, to see if that temporarily resolves the issue. Is there an actual error code on the screen? -Kevin M. Cox Support Forum Moderator

0

0

P

peterlive

New Contributor

 • 

2 Messages

I ordered the sports package last night and 24 hours later, I cant watch it. I want to cancel my order

1

0

K
KevinM2

Former Moderator

 • 

1.5K Messages

Hi Peterlive, can you please email us at cox.help@cox.com? We can also be reached on Twitter and Facebook as well. I'd like the opportunity to go over your account services further and see what we can do about resolving this issue. Any assistance you can provide would be greatly appreciated. -Kevin M. Cox Support Forum Moderator

Like

Reply

0