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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Adding this even though the same thing has been posted hundreds if not thousands of times in the past few years. Cox DVR is absolute trash. You can go back years and read these posts with them always saying the same thing. We are aware of the issue and are working to fix it. Yet it is never fixed. Freezes. Audio skips. Press FF and stare at it for 10 seconds. Or get really lucky and it skips back to the beginning of the show for some reason. Exactly why they lock you into a contract. They don’t have to fix anything and you can’t do anything about it.
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Cox Customer Retention No Longer Exists
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DVR will not do timed recordings
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Cox ultimate bundle channels
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Garbage
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Frequent Outages
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Outages
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Variety pack
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They don’t care
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Worst Service Ever!
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JulianN
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Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and we would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
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