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New Contributor II
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7 Messages
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Quick question. I notice when watching Netflix through the 4k box, the signal does not show as HDR on my TV set. Also, all content is just labeled "HD" when scrolling through Netflix. On my other set, it is labeled as "Dolby Vision" "4k HDR", etc.
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WiderMouthOpen
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Esteemed Contributor III
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Are both TV's 4K?
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DavidA2
Former Moderator
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That is a good question. Through some general google searches, our 4k boxes do appear to support HDR. However, that is not something that I am overly familiar with. You may want to consider doing some additional research via Youtube.
David
Cox Forums Moderator
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Bruce
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Honored Contributor III
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The TV and the server negotiate picture format. If your TV doesn't support HDR, the server will send HD technology. If you have an UHD TV, you may need to update its codecs.
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Biggquis
New Contributor II
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Found the problem. My soundbar wasn't able to pass an HDR signal through. Connected the cable box straight to the TV and TV to soundbar via ARC. HDR showing on all sources now.
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Darkatt
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Honored Contributor
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It depends what kind of cable box you're using. If you are using a WiFi box, it should handle 4K netflix, if you're using a wired box, you are stuck with HD only, unless you can load and run netflix from the tv itself and not through the cable box. Make sure your connected direct to the tv though, so you get the correct signals.
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