Biggquis's profile

New Contributor II

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7 Messages

Closed

Does Cox have HDR?

Quick question.  I notice when watching Netflix through the 4k box, the signal does not show as HDR on my TV set.  Also, all content is just labeled "HD" when scrolling through Netflix.  On my other set, it is labeled as "Dolby Vision" "4k HDR", etc.

Esteemed Contributor III

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3.5K Messages

Are both TV's 4K?

New Contributor II

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7 Messages

Yes they are.  I moved a set from my game room to the living room, where I previously had a 1080p plasma hooked up.  Maybe it'll just take a while to update or something.  I did go into settings on my box and change max resolution to 4k

Former Moderator

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212 Messages

Hi Biggquis,

That is a good question. Through some general google searches, our 4k boxes do appear to support HDR. However, that is not something that I am overly familiar with. You may want to consider doing some additional research via Youtube.

David
Cox Forums Moderator

Honored Contributor III

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5.7K Messages

The TV and the server negotiate picture format.  If your TV doesn't support HDR, the server will send HD technology.  If you have an UHD TV, you may need to update its codecs.

New Contributor II

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7 Messages

The set does support HDR.  I just moved it from being always hooked up to an Xbox to the room where the cable box is.  And I did change settings on the box to 4k from 1080

Honored Contributor III

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5.7K Messages

The set does support HDR

This is like saying, "My wireless router supports encryption."  Okay...which standard:  WEP, WPA, WPA2, WPA3, etc?

I looked up Netflix and it supports Dolby Vision and HDR10.  If your TV doesn't support these industry standards, Netflix will probably send the dynamic range of the HD standard.

TV sets may also have a proprietary standard, which is a standard the manufacturer invented.  Probably not as good as the industry standards (HDR10, HDR10+, Dolby Vision, etc).

New Contributor II

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7 Messages

Found the problem.  My soundbar wasn't able to pass an HDR signal through.  Connected the cable box straight to the TV and TV to soundbar via ARC.  HDR showing on all sources now.

Honored Contributor III

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5.7K Messages

You had your cable-box connected to the soundbar?

Does you TV have an eARC port?

New Contributor II

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7 Messages

Yes and Yes.  It's all set up correctly now.  My Atmos soundbar can handle any signal I've thrown at it, but this one I'm just finding out can't.

Honored Contributor III

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5.7K Messages

My Atmos soundbar

All under the TV, huh?

New Contributor II

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7 Messages

No.  You have issues.

Honored Contributor III

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5.7K Messages

If you have one speaker beneath the screen of your TV, it's a "soundbar."  However, if the one soundbar is the hub for 5-11 speakers, it's a "soundbar system."

If you have a soundbar system, it may have better chipsets to decode the hi-def audio signal from your HD and UHD sources (Netflix, Prime, HBO, etc).

If your TV has an eARC port, connect the TV to the soundbar via eARC.  Via eARC, the TV is basically "hands off" with decoding audio.  The TV will separate the raw audio data and pass it to the soundbar for decoding, processing, steering, etc.

Because TV sets only provide 2-channel stereo, its audio processing stinks.  Let the component engineered to process audio process the audio...especially if it's heavier data.

Honored Contributor

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2.1K Messages

It depends what kind of cable box you're using. If you are using a WiFi box, it should handle 4K netflix, if you're using a wired box, you are stuck with HD only, unless you can load and run netflix from the tv itself and not through the cable box. Make sure your connected direct to the tv though, so you get the correct signals. 

Honored Contributor III

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5.7K Messages

I always said cable-boxes are the worst streamers.  If you want to stream like a pro, get a device engineered to stream.  Streaming apps on a cable-box were just an afterthought to dupe subscribers from cutting-the-cord.

New Contributor II

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7 Messages

Yes, wifi box.  Situation is resolved :)

Honored Contributor

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2.1K Messages

Kewl deal!