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jauregui77

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Cable boxes not working at all today !

Has there been an update on why the contour boxes are not working today???? 

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LisaH

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Hi Jauregui77. The issue with the cable boxes has been resolved. Please unplug the power to your cable boxes for 2 minutes to allow them to reset and then plug the power back in. If this doesn't fix the issue, please contact us via Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator

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