cupojo's profile

New Contributor II

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12 Messages

Closed

Another surround sound issue

I've looked around, but have not found an answer to this one.

Here is my set up:

Contour 2 box -> HDMI to TV -> optical audio to Receiver from the TV.

With this set up, i cannot get surround sound out of my receiver for the TV.

I know my TV outputs surround sound, since the smart app like Netfilx from TV to receiver output surround

I also know that from the contour box, i can go directly to the receiver with optical audio, and that also works.

So what do i need to do, to get the TV channels in surround with my current set up? Thnanks.

Moderator

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4.3K Messages

Hi Cupojo, your Contour 2 box connects to the TV via an HDMI cable, and your audio receiver connects to the TV via an optical audio cable. How is the Contour 2 box connected to the audio receiver? -Becky, Cox Support Forums Moderator

New Contributor II

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12 Messages

There currently is no connection from the Contour box directly to the receiver. I'm hoping the sound can go from contour to tv to receiver.

Honored Contributor III

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5.7K Messages

Is there an audio setting in your TV to bit-stream audio?

New Contributor II

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12 Messages

Not that i can see. But again, it is a Smart TV, and if i stream Netflix for example, the sound out to the receiver will be in surround sound. So that part is working.

Honored Contributor III

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5.7K Messages

Does your receiver have HDMI ports and your TV an HDMI-ARC port?

New Contributor II

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12 Messages

No the TV does not have a HDMI-ARC port. Yes the receiver has HDMI ports.

Sounds like by your question my set up would not work?

Honored Contributor III

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5.7K Messages

It doesn't appear your TV supports surround sound.  Most TV sets "dumb down" multi-channel audio to stereo because TV sets only have 2 speakers.

You will contest this with the results of your Netflix app.  Technically, your TV isn't decoding the audio from Netflix (Dolby Digital Plus)...the Netflix app is either decoding or simply passing the audio data to the optical out.

Instead of connecting the cable-box to your TV, I'd connect your cable-box to your A/V receiver via HDMI.  That way, your A/V receiver becomes (will become) the switching center for all your A/V components.

To get video from the A/V receiver, connect another HDMI from your A/R receiver to your TV.

Because your TV doesn't have HDMI-ARC, leave the optical connection from TV to A/V receiver.

New Contributor

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6 Messages

If your receiver has HDMI ports then you should change your configuration.  You should run an HDMI cable from the cable box to the receiver HDMI input.  Then run another HDMI cable from a receiver HDMI output to the TV.  This will fix it for you but you will always have to turn on all 3 devices every time you watch TV.  No need for optical connection.