10 Days Without Cox On Demand. Tivo is not the culprit!

In the Hampton Roads Area, we have not had access to any On Demand shows. I have been trying to binge watch "Outlander" on STARZ (which I pay extra for) and I cannot access any channel via On Demand. It is not Tivo related because I do not have Tivo nor any other DVR. The error is at Cox's doorstep. When will this be corrected?