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stinkfoot63

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Contributor II

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421 Messages

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"Your Connection Is Not Private" error

URL: https://phonetools.cox.com/history?type=voice

Edit: the problem is with  https://phonetools.cox.com/.  Nothing can be accessed normally past it without dealing with the dire Google Chrome warning.

Perhaps this has something to do with changing from daylight savings time to standard... please advise.

Your connection is not private

Attackers might be trying to steal your information from phonetools.cox.com (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_DATE_INVALID
Help improve Safe Browsing by sending some system information and page content to Google. Privacy policy

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Becky

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4.3K Messages

Hi Stinkfoot63, you are probably correct. The time change may have impacted the website's security certificate. You can bypass the “your connection is not private" error in Chrome by clicking on the Advanced link and then “proceed to website” link. The URL should redirect to an https:// login page that is secure. -Becky, Cox Support Forums Moderator

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stinkfoot63

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Contributor II

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421 Messages

Thanks for the reply and can verify that it's a way of accessing the URL.  My question at this point is, will I be forced to deal with this issue until spring when we return to daylight savings time or is there a resolution in the meantime?

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Becky

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4.3K Messages

Hi Stinkfoot63, I've let our website administrators know about the issue, so it should be resolved soon. -Becky, Cox Support Forums Moderator

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stinkfoot63

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Contributor II

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The problem seems to be gone this evening.  Thanks.

Edit- I'm not landing on the error page but the address window still shows the URL to not be secure.

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D
Do_Not_Call_Reg

New Contributor II

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5 Messages

Mine still isn't.

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E
EricaW

Former Moderator

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136 Messages

Thanks, Do Not Call Registry.

Are you still able to bypass the error and continue through by way of the Advanced Settings?

-Erica
Cox Forums Support Moderator

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411Aphrodite

New Contributor

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2 Messages

Doing the same thing here, I can't bypass it any way I try

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411Aphrodite

New Contributor

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2 Messages

Doing the same thing here, I can't bypass it any way I try

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Becky

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Moderator

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4.3K Messages

Hi All, this issue has been resolved. Please clear (delete) your internet browser's cookies, history, and temporary files. Then, close your internet browser and reopen it. You should then be able to access http://phonetools.cox.com. -Becky, Cox Support Forums Moderator

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