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Andrew_Wees
+4 more
Contributor III
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why is cox charging $20 to send an emta modem ?
We still have the outside NIU for cox phone and got our final notice for the emta change which should be free, but we are being charged $20. we also are on premiere 150 mdown and the only emta's that look s like it will handle it is the D3.1 emta which is for gigablast customers only.
ColleenD
+2 more
Moderator
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Andrew Wees, The forums are intended for discussing technical topics (which I see you're also doing.) For billing assistance please share your inquiry by emailing us at cox.help@cox.com or message us on Facebook or Twitter. Please include the details of your inquiry and a copy of any communication you have received regarding the matter so we can review it.
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