My caller ID always shows 'private' - on my TV and on my phone system, and even when calling the landline from my cell. The call history on phone tools does show the ID

Question

My caller ID always shows 'Private Caller' -- even when calling from my own cell phone -- on the TV and on my phone system -- but Phone Tools shows the ID.  What gives?

Allan · Answer

Hello. Is this happening with all phone lines in the home or just one? -Allan, Cox support Forums Moderator.

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My caller ID always shows "private" - on my TV and on my phone system, and even when calling the landline from my cell. The call history on phone tools does show the ID

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