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chapii

New Contributor II

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6 Messages

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Can I change voicemail to start with the message instead of the envelope information?

I don't often need to hear when a voicemail was received, nor the number that left the message.  I would like to get straight to the message and then request envelope info if necessary.

Can I make such a change?  If I can't then can the support person do so?

Thanks.

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LisaH

Moderator

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1.1K Messages

Hi Chapii. At this time, there is no way to change this. We can certainly submit your suggestion to the appropriate department. Thanks, Lisa - Cox Suppport Forums Moderator

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chapii

New Contributor II

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6 Messages

Thanks, Lisa.  Yes please do suggest that option.

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Becky

+2 more

Moderator

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4.3K Messages

Hi Chapii, thanks for taking the time to post! I've submitted your feedback to our product managers for future update consideration. -Becky, Cox Support Forums Moderator

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chapii

New Contributor II

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6 Messages

Hi All, I've devised a way to skip the envelope info:

Press 1 to listen to your voicemail

As the system starts speaking, press 1 again and the system proceeds to play the actual message.

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