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New Contributor
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2 Messages
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I can block some numbers by entering *60 but some numbers cannot be blocked. WHY?
e.g. I cannot block 652-365-8974. I am constantly called by this number.
The Cox service confirms that I have blocked this number but I keep getting calls from it.
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dward5665
Contributor
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If you call *60 right after that number calls you, wait for it to tell you "your call rejection service is now ON", then dial #01#, it will read back the number.
Is it telling you it is on? Easy to miss.
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JonathanJ
Former Moderator
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This link should also help http://bit.ly/2kky7Gn.
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stinkfoot63
+4 more
Contributor II
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If I read his post correctly, he's already followed the steps outlined in your link (hit *60), so assuming that, how is it helpful?
His question was about a specific number that "*60" has failed to block. Technically you're correct that it should help but had you actually read his post, or double checked what came up with the link you provided, you'd know it doesn't.
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dward5665
Contributor
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Here ya go, if it makes the 800 notes list here it's definitely a scammer. Too bad Cox doesn't respect their residential cumtomers' wishes, quit the excuses.
https://800notes.com/Phone.aspx/1-652-365-8974
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bryaninphx
+6 more
Valued Contributor
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The number is most likely Spoofed (not the actual number the call is coming from), so blocking it won't help, because that is not the real number.
Phone Number Spoofing is becoming very common, even though it is technically illegal.
I get multiple daily calls from my same prefix all the time, a sure sign the number is Spoofed. When I call the number back it is almost always disconnected.
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