What is “Network Management and Testing” data usage category?

Cox rep said he thinks it is a speed issue. I did some testing that day, and it was 119%- works fine. The increase over 2 months was around 80% every month. I turned off all start up programs I could find- but it sill looks like there is automatic running burning data- i can;t see what it is- someone in the forum suggested the router was running tests by itself- I asked cox rep- he said no. 

It is 80% of my usage the last 2 month. So yes, it seems high.

I don't have the Pano.  Could you post an image and any fine print on the page?  By its name, Network Management is overhead, and 80% is a lot of network overhead.

https://www.cox.com/residential/internet/wifi.html

Here is the link 

Has anyone found a solution to this? Same thing has happened to me the last 3-4 months and we have absolutely blown through our data limit where as before we weren’t even close. We called cox and they suggested we update our wifi name and password but they couldn’t explain it either

Hello, if still needing assistance with these account specific issues.  Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com anytime for assistance.  We will be happy to help.

No, the agent I spoke with would only say to reset our wifi name and password. Since doing that, the issue hasn’t continued though, and the Network Monitoring & Testing category fell completely off of the data usage activity log. 

The neighbors who had been pirating your Wi-Fi will have to find a new Internet source, until someone tells them the new Wi-Fi name and password.  By any chance, do you have kids and neighbors with kids?

I suppose so, but the labeling still seems odd to me. Surely if a neighbor was using our wifi it would have increased the usage in a category like streaming or gaming? I’ve still been unable to get clarity about what “Network Management & Testing” actually entails, which makes me anxious that this issue might resurface down the road. There are several users reporting the same issue as well - it seems unlikely that all of us have neighbors pirating our WiFi and using data in the exact same category.