Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor III
•
Weird downstream
So my internet has been up and down a lot lately and when I login to check the modem signal. here is what I got:
|
Downstream
|
Channel Bonding Value | ||||||||||||||||||||||||||||||||||
| Index |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
29
|
159
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lock Status |
Locked
|
Locked
|
|||||||||||||||||||||||||||||||||
| Frequency |
1975511544
|
300000000
|
|||||||||||||||||||||||||||||||||
| SNR |
NA
|
NA
|
|||||||||||||||||||||||||||||||||
| Power Level |
NA
|
NA
|
|||||||||||||||||||||||||||||||||
| Modulation |
OFDM
|
OFDM
|
|||||||||||||||||||||||||||||||||
| Index |
1
|
2
|
3
|
4
|
5
|
|---|---|---|---|---|---|
| Lock Status |
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
| Frequency |
17 MHz
|
24 MHz
|
30 MHz
|
36 MHz
|
12 MHz
|
| Symbol Rate |
5120
|
5120
|
5120
|
5120
|
2560
|
| Power Level |
46.5 dBmV
|
47.0 dBmV
|
47.5 dBmV
|
47.3 dBmV
|
44.3 dBmV
|
| Modulation |
QAM
|
QAM
|
QAM
|
QAM
|
QAM
|
| Channel Type |
ATDMA
|
ATDMA
|
ATDMA
|
ATDMA
|
ATDMA
|
| Index |
1
|
2
|
3
|
4
|
5
|
6
|
7
|
8
|
9
|
10
|
11
|
12
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
20
|
21
|
22
|
23
|
24
|
25
|
26
|
27
|
28
|
29
|
30
|
31
|
32
|
33
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Unerrored Codewords |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
| Correctable Codewords |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
| Uncorrectable Codewords |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
Does anybody know if this is normal?
BenS1
Former Moderator
•
I took a look at your modem and the RX levels on your DS channels are out of range. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
1
0