Web mail question/complaint

Why is it that I must move emails to trash before I delete them?  The new format is often paralyzingly slow- forcing me to wait a minute or more for the smallest emails to actually move before I can finally delete them.  This is not a new and fresh change calling for the usual ineffectual "remedial" steps- (clearing cache and cookies, etc.).

I set up spam filters that are fairly aggressive and because legitimate emails have a history of never getting to me- I believe I have stopped Cox's spam filtering... though I still don't get an occasional email... automatic email receipts get filtered and would likely vanish with Cox's "service" -a HUGE reason I don't go paperless with anyone despite the repeated and aggressive insistence that I do.

It is unacceptable for what we pay and yes, I am aware of the corporate stance that the email "service" is "free"... I set aside 73½ seconds to bask in the glow of that generosity... usually while waiting for SPAM messages to ooze into the trash folder so they can be deleted.

/rant