Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
Hello,
Last week my upload speeds dropped to around 0.5 - 2mbps. Download speeds are still normal (400 - 500 Mbps).
No equipment changes. Connection has been working normally 6+ years prior to that.
Modem: Arris SB6183 plugged in directly to the PC
Unplugged, restarted, new cables etc. Nothing has helped so far.
Any suggestions how to fix?
testmy.net result: https://testmy.net/db/i~g3nG8f4.GXPQowtGP
Arris status:

Discussions
•
Updated
621
1
0
0
Internet outage 24 hrs
Discussions
0
0
Outages
Discussions
2
They don’t care
Discussions
1
0
Frequent Outages
Discussions
1
Internet outage 24 hrs
Discussions
0
0
Wifi 7
Discussions
1
0
Frequent Outages
Discussions
1
Outages
Discussions
2
ran1mal
New Contributor
•
Update: Upload speeds appear to be back to normal
No changes to any equipment or configs. I guess the gremlins found something better to do after a week.
¯\_(ツ)_/¯
0