Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor III
•
17 Messages
Closed
Hello,
I've been having upload speed issues over the last few days. Nothing has changed from my end and download speeds remain mostly normal. I typically never had an issue hitting my 30 Mbps upload speed (Ultimate service) but the last few days uploads have been extremely poor. Cox speedtest shows 300+ Down but only 10 up, and speedtests to a non-Cox speedtest server show upload speeds below 2 Mbps. Wired connection, have tried without a router, results are the same.
I am in the Orange County, CA region.
Any help would be appreciated.
Discussions
•
Updated
1.9K
1
0
0
Outages
Discussions
2
Connectivity issues for years
Discussions
1
0
Having to reset modem several times a day
Discussions
2
0
Internet outage 24 hrs
Discussions
1
0
Wifi 7
Discussions
1
0
Frequent Outages
Discussions
2
Outages
Discussions
2
Zurq
Contributor II
•
Mine got fixed for a good minute, First thing that I had done was file an FCC Complaint, to make them know I that I have been having this issue for a while, Second I kept calling, and calling, and calling, and calling, Until I finally got someone who knew what they were talking about and then the Tech I got replaced my Panoramic Modem/Router for a standalone modem, Which indeed fixed my packet loss and my below 5mbps Upload speed, then a few months go by another Issue came about and it turns out all my lag and issues came from my neighbors, my next door neighbor had cox but then moved, he was still connected and the field tech disconnected him, then he decided to check my other neighbors drop, he say a bad amount of ingress, we went over to her house, she is my cousin so she trusts what I have to say. and he put a filter on her Drop for ingress, and later that day they fixed her line and since then I have not seen any TV freezing or internet dropouts.
8
0