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New Contributor
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Unable to send email from cox.net email address when using the new outlook
When using the new outlook, I am unable to send or reply to emails using my cox.net email address. I have to go to Mail or webmail. We have tried all suggested fixes. Please correct or advise. Thx, DHM
Bruce
+4 more
Honored Contributor III
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Best place to start is verifying the email settings in Outlook. If you can't send, the problem is in your Outgoing Mail Settings (SMTP). Also note there are 2 different types of servers: IMAP vs. SMTP.
www.cox.com/.../cox-email-server-settings.html
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CrystalS
Former Moderator
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I am so very sorry to learn of your email troubles and I'd like to help. You can go to Cox.com, sign in to your account and click on the envelope on the right side at the top, or you can type in mymail.cox.net in the browser bar. Either one will get you to your email inbox. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum Moderator
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