Slow internet speed with 300mbps plan.

Question

Hello, i have been having the 300mbps service and it seems that I'm not getting my full service I pay for. Always very slow. Having problems streaming videos on all my devices. This is very frustrating. I have up to date equipment as I was told to upgrade bc prior to updating my service. This is extremely frustrating. How can we get this resolved?

LisaH · Answer

Hi Nolaguy. I am sorry to hear that you are having issues with your internet. We will be glad to assist you. Please email cox.help@cox.com with this information along with your complete address and name on the account and we will be glad to help get this resolved. Thanks, Lisa - Cox Support Forums Moderator

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Slow internet speed with 300mbps plan.

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