Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
When using WiFi my connection drops for about 30-40 seconds and then reconnects this happens about every 30 minutes. When plugged directly to the modem there is no loss of connection. My modem is a cox modem, my router is new. I have the highest speed available. I teach online and the multiple disconnecting is causing me to evaluate other providers.
Has anyone had any success in solving this issue?
Discussions
•
Updated
815
1
0
0
Connectivity issues for years
Discussions
1
0
Constant internet service drops
Discussions
1
0
Daily outages
Discussions
1
0
Moving my spectrum connection
Discussions
1
0
Variety pack
Discussions
1
0
They don’t care
Discussions
1
0
Worst Service Ever!
Discussions
1
0
SSID & Password
Discussions
1
0
Disney plus won’t play shows
Discussions
1
0
StephanieA
Former Moderator
•
What type of router do you have? Here's a link with more information on trouble shooting your wireless network. Please let us know if it helps.
https://www.cox.com/residential/support/fixing-internet-connection-problems.html
0
0