tjmac2023's profile

New Contributor

 • 

3 Messages

Closed

Public Coxwifi

Good morning yesterday morning in NOVA it seems I cant connect to the public Cox wifi network anymore (issue is continuing today).  I have tried two different systems with the same results.

Anyone else having the same problem?

Moderator

 • 

4.3K Messages

Hi Tjmac, I understand how frustrating it is when our tools aren't working as they should, and I apologize for the difficulty you're experiencing with the Cox Wifi Hotspot. Does CoxWifi display in your list of available networks? Select it and then select "Forget this network". Then refresh your list of available networks. Does CoxWifi still display in the list of available networks? If yes, what happens when you try to connect to it? If no, go to www.cox.com/hotspots and input your address to find the hotspot nearest you.

New Contributor

 • 

3 Messages

I only get an apipa address when I connect to the coxwifi and yes the coxwifi shows up when I forget the wireless network

https://imgur.com/a/MELv3Zt

www.cox.com/hotspots doesnt even load 

Moderator

 • 

4.3K Messages

Hi Tjmac, what is the address of your current location?

New Contributor

 • 

3 Messages

I am in Vienna Virginia around the Merrifield area

Moderator

 • 

4.3K Messages

Hi Tjmac, it might be best if we continue this conversation privately. So I can further assist you, please email my team at Cox.Help@cox.com. I'm sure we can get to the bottom of this for you!

Recent Discussions

View More

Loading...