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New Contributor
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Packet Loss
I have been experiencing frequent packet loss for about 6 months. I have brought out multiple technicians and they have not been able to identify and fix the issues. I frequently disconnect from games and buffer during streaming. It doesn't matter whether it's on wifi or directly connected to a router. I will attach the logs from my modem, and hopefully, this will help with troubleshooting. It seems like I get the same warning and errors everytime.
Darkatt
+2 more
Honored Contributor
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Do you have the same issues while connected directly to the modem?
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ahall751
New Contributor
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Here is an example of my packet loss. Sorry it took me awhile to update this.
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ahall751
New Contributor
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https://share.pingplotter.com/BMA6nycn4pf
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Samophlange
New Contributor III
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I've had packet loss multiple times per hour for 4 months so far, and my experience so far has been they don't believe us, or expect us to just accept it, not even FCC complaints motivate them to care anymore.
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