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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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I had called last week as my promotional period expired, I was told i needed a new modem and once I received it and got it hooked up Cox would give me the plan at $79.99. Not even 6 days later I get my new modem hooked up and the retention manager is refusing to honor that pricing. How can Cox not honor what an agent quoted me?
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