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Bennybun

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Outage at University drive and Alma School in Mesa

Why can’t they just give me an estimated time, it went out last night around 11pm and was set to fix for 12:34pm then it said it’ll take longer but no updates whatsoever like wtf. Give me an update, I work at home for crying out loud 

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LatitiaS

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531 Messages

Hi Bennybun,

 

I work from home as well, so I understand the urgency to be updated.  Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com with your full address and I would be happy to check your area for any updates.  

 

Cox Forum Support Moderator 

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pandab86

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2 Messages

Hello, I am in the same area and having the same problem with no estimated time of repair. Is there any idea when this will be fixed it has been almost 36 hours.

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BrittneyC

Moderator

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55 Messages

Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com with your full address and I would be happy to check your area for any updates.  

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pandab86

New Contributor

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2 Messages

I messaged on Facebook previously but no response yet.

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Shariel

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318 Messages

Hi pandab86, we usually reply within 15 minutes on Facebook. I am sorry you haven't received a response. Was it on this page  https://www.facebook.com/coxcommunications/ 

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