Dark's profile

New Contributor

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2 Messages

Closed

not getting emails, even from myself.

i want to know why thunderbird is saying "the connection was refused" and why this seems to happen every 4-6months; as well as why cox's webmail apparently isnt capable of getting any emails, even from itself. 

 i know it's not thunderbird, i know it's not any of my configs either; so i would really appreciate being told why a cox email randomly screws up every 4-6 months, with nothing on my end being changed. 

Former Moderator

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1.9K Messages

@Dark,

Cox is performing maintenance will be performed on the Cox email platform on August 12, between the hours of 12:00 a.m. - 9:00 a.m. ET.

Jonathan J
Cox Moderator

Contributor II

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130 Messages

It's now 4:33 pm PT. and still not working for some desktop client software.

Former Moderator

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1.9K Messages

@John2222

Are you able to access email on cox.com?


Jonathan J
Cox Moderator

Contributor II

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130 Messages

Yes myemail.cox.net using a browser works fine.  However, all the problems (see other threads here) are from various desktop client software programs no longer working.