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WiderMouthOpen's profile
WiderMouthOpen

Esteemed Contributor III

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3.5K Messages

Saturday, February 11th, 2023

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New eMTA Arris TM9202?

I saw this new phone modem(eMTA) on Cox supported list and was wondering if they use it now instead of the TM3402. Looks to have a 2.5Gbps port for faster then 1Gbps speed. It's not under "Cox-Provided Modems and Gateways". I thought you can't use retail eMTAs?

https://www.cox.com/residential/support/arris-tm9202.html

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3 years ago

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Darkatt

Honored Contributor

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1.9K Messages

3 years ago

I will check with a friend of mine at Cox on Monday and let you know. 

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WiderMouthOpen

Esteemed Contributor III

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3.5K Messages

Thanks. I wouldn't mind hearing from a moderator too. becky Any thoughts?

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3 years ago

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WiderMouthOpen

Esteemed Contributor III

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darkatt Any word from your friend?

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3 years ago

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Darkatt

Honored Contributor

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1.9K Messages

He's checking on it. It appears to be a mistake, because the system will prevent provisioning a modem that is phone capable, if it's not a Cox modem. So - - - , still awaiting the final answer. In all honesty, probably a mistake. 

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3 years ago

WiderMouthOpen

Esteemed Contributor III

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Mistake like it won't be used or mistake that it isn't listed as a Cox modem?

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3 years ago

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Darkatt

Honored Contributor

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1.9K Messages

Mistake in that it's probably listed in the wrong place, it should be a Cox modem, not a third party retail modem. 

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3 years ago

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