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New Contributor
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Name of Wi-Fi has been changed to CoxWiFi after disconnecting.
The router showed orange light today, I pressed the bottom behind the router. Then, the original name of Wi-Fi in setting on the all devices was disappeared, or, turned into CoxWiFi.
Now, I could still use the internet though I need to click the CoxWiFi and log into my account to connect internet on all devices.
Is there anything should be Fixed?
HeatherS
Moderator
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Good morning. Please send us an email at cox.help.cox.com for further assistance with your modem and/or network connection. Our team is available around the clock 7 days a week and we are always happy to help.
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Accepted Solution
DRVEGAS
+5 more
Valued Contributor
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Try logging in to your router again. It sounds like you are connecting to the Cox WiFi rather than your own router.
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Accepted Solution
WiderMouthOpen
+6 more
Esteemed Contributor III
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Try another factory reset. If your using a white Cox gateway, make sure your holding down the button for 60+seconds. The network name(SSID) should match the one printed on the bottom of the gateway. If it still doesn't work, try swapping the gateway out at a Cox store.
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