My Panoramic WIFI Gateway is ignoring the Security Preference DISABLE COX HOTSPOT selection

I think I just copy pasted from the Cox document found here. However I think OP already tried that. Sounds like a provisioning problem. I would email Cox and ask them to reprovision the gateway.

1. Open a web browser and enter www.cox.com/myprofile.
2. Sign in to your account by entering your primary Cox user ID and password.
3. From the Password, Security & Privacy section, click Privacy preferences.
4. From the Privacy preferences page, does the Cox Hotspot section display?
   • If yes, then click the radio button next to Disable.
   • If no, then contact us for help.
5. Click Save changes.

Thanks for the response, but you essentially repeated the steps that I took in my attempt to disable the COXWIFI open network access point.

Note:

•  I do have the option to DISABLE radio button shown in my preferences(bullet one) and it is set to DISABLE.
• I contacted COX support (bullet two) ... and was directed to insure the Radio button was set to DISABLE. 

I contacted COX support

How did you contact Cox? Chat or email? Chat is notoriously bad. I would suggest using cox.help@cox.com .

Perhaps putting the router into Bridge Mode to force off the radios and then with the hot spot disabled, rebroadcast your network.

FYI bridge mode doesn't touch the Hotspot. As seen here. I might suggest a factory reset, but again it sounds like it's account provision problem. I think only Cox can fix it.