MDD message timeout - Is there anything I can do?

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Allan

Moderator

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2.3K Messages

Hello. I recommend bypassing any splitters that are connected to the cable line going to the modem. Please let us know if that helps. -Allan, Cox Support Forums Moderator.

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acpie360

New Contributor

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5 Messages

Thank you. I am going to have a two-way split at the drop. One leg will go directly to the modem. This involves running a RG6 along the outside wall.

I had a tech visit about a week ago. He installed an equalizer (Eagle Comtronics EMLP42EQ-06-1000

) right at the modem and a RF amplifier (Commscope SVA15PRSM) at the far end of the house. These two add-ons didn't seem to improve anything. Do I still need them?

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acpie360

New Contributor

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5 Messages

I put a two-way splitter right at the drop and ran a RG6 directly to the modem. This looks much better:

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Freq. (MHz)	Pwr (dBmV)	SNR (dB)	Corrected	Uncorrected
1	Locked	QAM256	10	837.0	9.6	41.2	0	0
2	Locked	QAM256	1	783.0	9.9	41.5	1	0
3	Locked	QAM256	2	789.0	9.9	41.5	0	0
4	Locked	QAM256	3	795.0	9.9	41.5	0	0
5	Locked	QAM256	4	801.0	10.1	41.6	0	0
6	Locked	QAM256	9	831.0	9.7	41.3	0	0
7	Locked	QAM256	11	843.0	10.0	41.3	0	0
8	Locked	QAM256	12	849.0	10.0	41.6	0	0
9	Locked	QAM256	17	879.0	10.4	41.6	0	0
10	Locked	QAM256	18	885.0	9.7	40.9	0	0
11	Locked	QAM256	19	891.0	10.5	41.6	0	0
12	Locked	QAM256	20	897.0	10.8	41.9	0	0
13	Locked	QAM256	21	903.0	11.1	41.9	0	0
14	Locked	QAM256	22	909.0	10.9	41.8	0	0
15	Locked	QAM256	25	927.0	11.7	41.9	0	0
16	Locked	QAM256	26	933.0	11.5	41.7	0	0
17	Locked	QAM256	27	939.0	11.7	41.6	0	0
18	Locked	QAM256	28	945.0	11.6	41.7	0	0
19	Locked	QAM256	29	951.0	11.3	41.5	0	0
20	Locked	QAM256	30	957.0	11.1	41.4	0	0
21	Locked	QAM256	33	357.0	6.7	42.2	2	0
22	Locked	QAM256	34	363.0	6.3	42.1	3	0
23	Locked	QAM256	35	369.0	6.2	42.1	2	0
24	Locked	QAM256	36	375.0	6.0	41.9	1	0
25	Locked	QAM256	37	381.0	6.1	41.8	3	0
26	Locked	QAM256	38	387.0	5.9	41.9	9	0
27	Locked	QAM256	41	405.0	6.6	42.3	3	0
28	Locked	QAM256	42	411.0	6.5	42.3	2	0
29	Locked	QAM256	43	417.0	6.0	42.0	3	0
30	Locked	QAM256	44	423.0	5.6	41.5	5	0
31	Locked	QAM256	45	429.0	5.5	41.4	3	0
32	Locked	QAM256	46	435.0	5.1	41.2	4	0
33	Locked	OFDM PLC

Upstream Bonded Channels

Channel	Lock Status	Channel Type	Channel ID	Symb. Rate (Ksym/sec)	Freq. (MHz)	Pwr (dBmV)
1	Locked	SC-QAM	1	5120	19.4	44.8
2	Locked	SC-QAM	2	5120	25.8	43.8
3	Locked	SC-QAM	3	5120	32.2	43.3
4	Locked	SC-QAM	4	5120	38.6	43.3

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MDD message timeout - Is there anything I can do?

acpie360

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