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amandadballard

Visitor

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2 Messages

Major disconnects since end of February

I am having major issues with packet loss at that cox server on hop 5 from me.  It is dropping me from my game, cox only wants to send a technician out, when this issue is not at my house..  why isn't cox fixing their server?

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A

amandadballard

Visitor

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2 Messages

The server is chndbbrc01-pos0202.rd.ph.cox.net

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J

JuanC

Moderator

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145 Messages

Hello,

 

I'm sorry to hear that you are having issues with your internet. We'd like to help. Please reach out to us through cox.help@cox.com or through Facebook, X or Instagram so what we can assist you.

 

Cox Forum Moderator

-Juan

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