Rude and unhelpful

So far NOT A FAN of the new changes. They better be getting new Rep’s if that’s how they are going to act. Me explaining a situation that I have been stuck dealing with should never end with me being disrespected by SOMEONE THAT CHOSES TO WORK FOR THIS COMPANY!! I got no help for my situation, I have been dealing with the SAME THING since before I moved. I can’t tell if it’s them being lazy or what. But if that’s how their Rep’s are gonna act they will lose customers FAST!!