Visitor

 • 

1 Message

Closed

Internet Outage for 48+ hours.

Internet has been out for more than 48 hours. All the repair estimate time does is give a time and then when that time is reached it will just add 3 more hours and then so. Says repair time will be at 11:05 am today but I bet it will just change automatically to 2:05pm once it hits

Moderator

 • 

1.8K Messages

@ValdezL4

 

I'm sorry to hear your service has been impacted. I know how important it is to remain reliably connected these days. Billing, account and some service issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Twitter/X  @CoxHelp, or visit us on Facebook.

Because this post falls outside the purpose of our forums I will be turning off replies to this thread. We look forward to receiving your email so that we may assist you.


-Colleen

Recent Discussions