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breaux473715

Visitor II

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1 Message

Bill increase

I’ve been a customer for nearly 20 yrs and I only have internet. No home phone, no hdvr, no cable or channels. Yet my monthly bill is $170. When is Spectrum raising my rates ? 

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Allan

Moderator

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2.4K Messages

Hello. I can certainly understand your concern with pricing. Please feel free to reach out to @ask_spectrum or facebook.com/spectrum so we can assist you with this concern. 
-Allan

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goldennurse98

Visitor

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1 Message

Spect was increased bill by almost $15… why?!?

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DustinP

Moderator

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1.1K Messages

Hello breaux473715,

I appreciate wanting to view billing details and find out what has happened with the rate. There are itemized billing statements available online. You may view PDF billing statements online using the Cox App or the My Spectrum App.

www.spectrum.net/page/my-spectrum-app

https://www.cox.com/residential/learn/cox-app.html 

 

If you have additional questions about your account and billing specifics, then our support can receive you at @ask_spectrum or facebook.com/spectrum or https://www.cox.com/residential/contactus.html.

-Dustin

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