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New Contributor II
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Internet connection issues
Why is cox having so many connection issues lately? I do not have service during prime office hours. This is becoming a routine problem. Can't you fix the problem for good? What is the issue with so many down days? Very poor service.
TiffanyR
Former Moderator
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Hello Srishar,
It sounds like you may have had outages in the area. I can understand how frustrating these can be, especially when everyone relies on the internet for work, school, and day-to-day activities. My team and I would be happy to look into what's going on with your services. Can you email us at cox.help@cox.com with your name, address, and a link to this thread?
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Darkatt
+2 more
Honored Contributor
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How about some info? Wifi? Ethernet? Modem type? is it online? have you done any troubleshooting?
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MichaelJ
Moderator
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Srishar,
Thank you for being a valued Cox family member. I work from home, so I know how important it is to have reliable internet service. For assistance with connection issues feel free to contact us via Twitter CoxHelp, or Facebook. Please include a link to this thread.
Thank you,
Mike
Cox Support Forums Moderator
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