Mario_G67's profile

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Internet connection drops for all devices

My internet connection to my laptop drops around  3 PM PST. this has happened 2 days in a row. not just my laptop but all my wifi devices. I have to reboot the Router to get my internet back up. Anyone having the same problem?

Former Moderator

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697 Messages

Hi Mario_G67,

You may want to try to bypass your router and plug directly into your modem around that time to see if the hardwired connection drops. Also are there any logs that you can post that show what is happening around that time?


Ben S.
Cox Support Forums Moderator

Honored Contributor III

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5.7K Messages

Let's distinguish between a network connection and an Internet connection.  Are your devices losing connectivity with the router or maintaining connectivity with the router but losing Internet service?