Important emails getting blocked

I am normally use Outlook, but I am looking at Cox webmail right now. I do not have any blocked senders.  My spam setting is "Send to spam folder"

i had never seen the auto delete spam, i use what i guess is the default setting, deliver to spam folder.

thanks for the tip!

email address is correct, but the people I talked to did not have any information on errors. 

A couple years age my IP showed up on a blacklist, which caused problems with my email that weren't completed fixed until my cable modem was replaced.

"Blocked Senders" blocks messages from selected email addresses and domains from being received at all.  Being added to "Blocked Senders" wouldn't cause email to go to Spam.  

Did any emails that went to Spam folder have your Webmail address in the subject or body?  Email with your Webmail address anywhere in the subject or body will go to the Spam folder.  Email containing abcmyemail@cox.netxyz sent to myemail@cox.net would go to Spam.

Some of those emails in the Spam Folder did indeed have my email address in them.  The ones in question were actually sent to me from me in the same email address.  It is not an uncommon situation that the easiest way for me to make a not of something in a serviceable, useful way is to send myself an email.  Or it is the best way to get something printed.  

Cox webmail does better at printing than many other applications I end up working with.  

Things will probably change (for better or worse) once Cox transitions all email to Yahoo. 

Thanks for that.  (Somebody is here, yay!)

The time between Christmas and New Years eve is usually pretty quiet around here. Welcome to the forum.

Yahoo Mail has a Mark as spam option to "Flag an email as spam to help train the filter."  That's similar to Webmail.   But, unlike Webmail where Not spam only sends the current email in Spam to Inbox but doesn't affect future email from the sender, the Yahoo Mail option appears to bypass Spam filtering for future email from the selected sender.

1. Click Not spam to move the message into your inbox, and future messages from this sender will be delivered to the inbox.

Stop spam and junk mail in the Yahoo Mail app | Yahoo Help - SLN26427

Manage spam and mailing lists in Yahoo Mail | Yahoo Help - SLN28056

I understand Yahoo uses a spam filter like most email providers and it can't be disabled. My point was how that filter works and what domains it blocks will probably be different. It may not fix the problem, but it will probably change the degree it happens and to which email. However the proof is in the pudding so I guess we will have to wait and see.

Webmail Filter Rules can't prevent email from going to the Spam folder.  Email flagged as spam by an online security company will bypass Webmail Filter Rules and go directly to Spam.

If you were able to use Filter Rules for all Webmail, you could write rules to "Discard", "File into" Trash or do whatever you want with unwanted email.  Everything else could be routed to any folder you want with a "File Into" action in the lowest priority Filter Rule.  If wanted email should just go to Inbox, you wouldn't need that rule because email would go there by default.  ("File into" Inbox would result in two copies of each message).  You wouldn't need to write rules for email you want to receive, just the email you don't want.  That's Option 1.  Option 2 is to write "File into" Inbox rules for email you want with a final "Discard" or "File into" Trash action.  That option isn't recommended because it risks missing email you want if you don't have a specific rule for it or you write the rule incorrectly.  It's better for unwanted email to get to Inbox than for wanted email to be discarded or go to Trash.

Option 1: Everything goes to Inbox unless it's denied.  Option 2: Nothing goes to Inbox unless it's allowed.   That's like RACF vs ACF2.  Not a lot of people will get that reference.

Thanks for this.  

richard92 wrote:

And so I am hoping having those addressed in my contacts will help keep emails from those addresses from being routed to Spam.  

If email from a sender would otherwise go to Spam, adding that sender's email address to your contacts won't prevent future email from that sender from going to Spam.  You can test that by adding your own email address to your contacts and sending yourself an email with your Webmail address in the body.  It will still go to Spam even though the sender's email address (yours) is in your contacts.  

However, by May 29, 2024 you'll be using "Yahoo Mail" that will allow those emails to be marked as "Not spam" and future email received from those senders will go to your Inbox.