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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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I need to restart cable modem every 10 days or so because my speeds reduce to a fraction of what I pay for. They say it's a modem problem... please mansplain in detail!
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Payment
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Poor internet service
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Lack of hotspot setting
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Payment
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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KevinM2
Former Moderator
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bearone2
Contributor III
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are you providing the modem?
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OpenBSD
Contributor II
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I'll translate Bruce's ridiculously long and ego ridden reply for you:
[translation]
It's your fault!
Your cables are loose so check them!
Connect a computer directly to your modem bypassing your router using a cat cable and run a speed test!
Check your modem logs!
[/translation]
What modem are you using? Can you post the signal levels as well as the modem logs to this forum?
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