Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
HP Officejet Pro 8600 Premium e-All-in-One - N911n
I recently upgraded to cox Gateway and my printer does not see my network.
Suggestions?
Thank you very much
Darkatt
+2 more
Honored Contributor
•
Contact HP. If your printer doesn't see the network that everything else you have is able to see and connect to, then the printer is the issue.
0
0
WiderMouthOpen
+6 more
Esteemed Contributor III
•
Have you tried reinstalling the printer using the HP software?
0
Bruce
+4 more
Honored Contributor III
•
WiFi or cabled?
0
Lovemylab
+1 more
Contributor III
•
It looks like you may be able to use the following online troubleshooter: https://support.hp.com/us-en/product/hp-officejet-pro-8600-plus-e-all-in-one-printer-series-n911/4322915
If you have the HP Smart app installed on your computer, that may help.
Did you change your SSID and Password when you upgraded, or leave them the same?
0
0