How does Cox manage to consistently go down???

The amount of outages in my area is absolutely ridiculous. If it’s scheduled, why don’t I get a heads up? Am I going to be reimbursed for all the time I’m not able to use it? The ONLY reason I have Cox, is because it’s the only option I have. I’ve considered moving to an area with another provider available, but I’m disabled and can’t just do that. Cox is literally the only reason I would give up living where I live. Take that in for a second. If I was able, I would uproot myself just to not have to use this service. Why am I paying for internet to not be able to use it consistently? I’ve had many service providers over the years. I have never once experienced “scheduled maintenance” with AT&T, Spectrum, or even small, local providers. Sure they had outages, but those were few and far between. And if I had an issue they actually resolved it. It takes me 4 chat sessions and 3 phone calls with Cox to do anything. Then when I actually do get to go out of the house, their “sales representatives” try to hound me at Walmart. I gladly spend time as much time with them as I can to prevent them from talking to anyone else. I guess the final step is to contact the FCC to get anything resolved. The internet isn’t a luxury anymore. It’s a necessity. It’s used for most everything. It’s how I deal with any programs or benefits for my disability, but I can’t even access the internet a good portion of the time. If anyone else reads this, save your time and go somewhere else.