New Contributor
•
2 Messages
How do I submit a suggestion?
I live in Mission Viejo, CA, and have been a customer for 30 years. A new e-mail system was recently introduced. It has a bad design feature. It assumes that I want to select the next message in my in-box, and automatically checks it. As an example: I was highlighting a number of messages in my in-box that I wanted to delete, but the system automatically selected the message following the last one in the group that I wanted to delete, and I deleted that one also. If I notice the mistake, I can retrieve it, but given the volume of messages I get, I find myself unknowingly deleted messages I want to save. Can this be fixed? The old system was better.
Related Content
Closed
5
Closed
1
0
Accepted Solution
Closed
1
0
Closed
1
0
Closed
2
0

Allan
Moderator
•
2.3K Messages
Hello,
Are you trying to select multiple emails by holding the shift key and then clicking on the email?
Thanks,
Allan - Cox Support Forums Moderator
0
0