Malik's profile

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How do I get rid of the black banner behind the close caption text - recently appeared last two weeks

How do I get rid of the black banner that is  behind my closed caption text?  Recently appeared I’m guessing within the last two weeks. 

Former Moderator

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697 Messages

Hi @ Malik,

Go into your CC setting and try to find the background option. Check out this link for closed captioning settings on Contour: www.cox.com/.../contour-2-accessibility-settings.html or www.cox.com/.../adjusting-closed-caption-settings-on-a-contour-receiver.html .


Ben S.
Cox Support Forums Moderator