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How do I get rid of the black banner that is behind my closed caption text? Recently appeared I’m guessing within the last two weeks.
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Payment
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Poor internet service
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Lack of hotspot setting
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Payment
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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BenS1
Former Moderator
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Go into your CC setting and try to find the background option. Check out this link for closed captioning settings on Contour: www.cox.com/.../contour-2-accessibility-settings.html or www.cox.com/.../adjusting-closed-caption-settings-on-a-contour-receiver.html .
Ben S.
Cox Support Forums Moderator
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