zeram's profile

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How do I get COX to stop blocking my banks email?

Wells Fargo is reporting they cannot send me an email.

I've changed my email 3 times to a different COX email and get the same thing.

Why are you blocking email from wellsfargo.com?

Esteemed Contributor III

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3.5K Messages

Have you tried a non-cox email like Gmail or Yahoo? Does that work?

Honored Contributor

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If email from Wells Fargo is being blocked, then Wells Fargo will have to take the initiative, to get their emails cleared. They will need to send an email to either "thisisnotspam@cox.net", or "unblock.request@cox.net", or unblock.requests@cox.net" Wells fargo will have an IT staff that is supposed to handle things like that 

NORMALLY, email gets marked as spam, when people keep receiving unsolicited commercial email, (UCE) from a company, even after they have requested NOT to receive it. The report it to Cox, (spamreport@cox.net), and after enough complaints, the email address gets blocked. (BTW, gmail, yahoo and others do the same). Just checked my spam folder on gmail, legitimate emails from Submarine veterans cmdr, WD verification of my email, and several others. 

Valued Contributor

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410 Messages

Setup a Gmail account like I did.  I had the same issue using Cox.

Honored Contributor

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2.1K Messages

Gmail also has an issue marking emails as spam, that aren't/ I actually had to move 9 emails from spam to inbox, just this morning. 

Valued Contributor

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410 Messages

Same here I know but at least we get them.  Gmail also marks legit emails as spam as well so everyone needs to keep checking all their folders.

Honored Contributor

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2.1K Messages

You can get them on Cox as well, simply go to webmail settings, and change the spamblocker from delete all, to either deliver to spam folder, or no spam filtering, where everything gets delivered to the inbox, BUT the suspected spam emails are marked with the word spam added to the subject line. 

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